Thank you for the outstanding job done by the Comfenergy team on insulating my basement on November 14, 2016. My sales rep, Shayne Sandner, was friendly and very professional. He answered all of my questions and inspired great confidence. His emphasis on quality and standing behind your work helped me to select Comfenergy as my spray foam vendor. His pricing was very close to the quote I received from one of your competitors.
Communications from Comfenergy were clear and kept me informed of the planning and scheduling process. Your team did the work while I was away on vacation, with my father letting them into the house and checking in after the job was done. When I returned home, I found that you were generous with your insulation - you fulfilled (actually exceeded, for the most part) your 2" insulation thickness commitment throughout the basement. I was also happy to find that there was zero residual odor (your team installed on a Monday and I returned home the following Sunday). Your team paid attention to the details, such as installing rigid insulation around window and door rough-ins to ensure uninterrupted insulation and to prevent any foam from interfering with my future trim installation.
The Comfenergy team did a fantastic job of cleaning up. Not a spec of foam on the floors or anywhere else that it wasn't supposed to be. Even more evidence of your customer focus is that your team did not push me at all to pay for the work prior to my return home from vacation, so I could inspect the job.
Nicely done Comfenergy! Thanks for your exceptional performance and customer support.
Scott M. of Aldie, VA