Reviews

Job review from in Great Falls, VA 22066 on 12/27/18

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

Having moved into our house early this summer and discovering quite a few unexpected repairs, we've had to interview and hire a LOT of contractors. Hands down, Comfenergy was the best find. Everything from our initial call to request s quote, to Pedro's assessment of our crawl space to Diego and his team's installation on the 26th (the day after Christmas, no less!), has been stellar. We were called at various stages of the process to let us know who was coming to our house and when. Throughout the install, Diego explained which parts of the project were complete and what was left to do. At the end, I received a thorough walk-through and tour of our new crawlspace and received a pleasant surprise: Diego noticed that we recently installed a dryer duct, but hadn't gotten around to sealing the duct with tape (the tape was just laying on our dryer waiting for my husband to get to it) and taped the seams for us. Not only did the team do an excellent job at the install and cleanup (my house has NEVER been this clean after having construction of any kind in it), but they were kind enough to notice something as simple as dryer duct tape that needed some TLC and they did it all on their own. This is the kind of customer service that you just don't see enough of these days. I am extremely happy at my nice warm 1st floor now that the basement has been thoroughly insulated and would definitely recommend Comfenergy to my friends and neighbors. Thanks so much!

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