Customer Care - Appointment Center Rep

Our Customer Care team is frequently the first point of contact for our clients and therefore serves a vital role in helping to create an excellent customer experience through clear and informed communication around our products and services, scheduling availability and general new customer expectations.  They are the heart of our team both informing and scheduling our clients with other various divisions from sales to service and more.  Daily processing of new leads via a wide variety of sources and helping to manage our customer database are just some of the responsibilities of our Customer Care team members.  Keeping up to date on new products, services, staffing and company policies is a helps create a successful foundation for this role and team.  Problem solving, planning, and an ability to talk with people is a must.  This position is in office with occasional remote time available based on performance and availability as well as company needs.  This position is primarily 9:00am to 5:30pm Monday to Thursday, 9:00am to 5:00pm Friday and occasional Saturdays 9:00am to 1:00pm.  Hourly pay, health benefits and paid time off included.